A new month means a new issue of America's Pharmacist®, NCPA's official magazine. We're happy to introduce our new columnist, Ben Jolley, PharmD. Many of you will already know his name as an industry tech expert with a strong grasp of policy issues affecting community pharmacies — we've already featured him twice before, once on contract trends, and again on the insights pharmacies should take from the 2024 Change Healthcare hack. This month, he explains the importance of paying attention to claims reconciliation, especially the payment method — it turns out that some PBMs only pay through electronic funds transfer.
Also in this issue:
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On the patient side, we explore the opportunities that insurance counseling can bring to your pharmacy.
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On the pharmacy side, Pharmacists Mutual Insurance Group details the importance of insurance in protecting you from unique industry risks.
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A look back on how Rutledge v. PCMA changed the regulatory landscape and allowed states to rein in PBM misconduct.
