NCPA - National Center for Policy Analysis

MAYO CLINIC ENTERS RETAIL CARE BUSINESS

January 25, 2008

In a prominent example of a major medical name getting into the fast-growing express-care retail clinic business, the Mayo Clinic announced it will open two Mayo Express Care clinics in early 2008, says Dr. Sanjit Baghi in the Heartland Institute's Health Care News.

Consider:

  • The clinics will be located in high-traffic, high-visibility areas with convenient parking that is close to pharmacies.
  • The express care clinics in both states will be staffed by nurse practitioners and supported by family medicine physicians.
  • Like other retail clinics, they will treat common ailments such as colds, flus, ear infections, skin conditions, and allergies.

"Primary care is going retail," noted Devon Herrick, a senior fellow at the National Center for Policy Analysis in Dallas.  "Patients are acting more like consumers and demanding convenient access to a health care provider, without having to make an appointment a week in advance and drive across town, only to wait in a doctor's office.

"Having a respected health care system run these facilities gives patients -- and the concept of retail medicine -- more legitimacy," Herrick added.  "It also helps the hospital to extend brand awareness in the minds of patients."

Source: Dr. Sanjit Bagchi, "Mayo Clinic Enters Retail Care Business," Heartland Institute, February 1, 2008.

 

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