
Trade Issues | |
Burnham: Telecommunications Signalling |
Distance and location are rapidly diminishing in economic importance.
This globalization of the economy means that businesses anywhere may compete
to serve customers everywhere. Technological innovation and deregulation of telecommunications are driving
this trend. Telecommunications is the transportation system for information
-- and its global costs are falling rapidly.
Deregulation is eliminating the last major barriers to international
trade:
Providing services via the telecommunications "highway" is
also becoming a substitute for migration to higher income countries. For
example, call centers in Ireland are providing customer service and technical
support for all of Europe and Africa; programmers in India are earning billions
of dollars writing code for U.S. software; and data entry operators in China
and Indonesia batch process work for European firms. Source: James Burnham, "The Growing Impact of Global Telecommunications
on the Location of Work," Contemporary Issues #87, October 1997, Center
for the Study of American Business, Washington University, Box 1027, One
Brookings Drive, St. Louis, MO 63130, (314) 935-5630. For full text http://csab.wustl.edu/papers/global/ci87.htm |